BrassTrack Terms of Service

Effective date: 8 February 2026

§1. General provisions

1. These Terms of Service govern the use of the BrassTrack web service available at brasstrack.app.
2. The Service Provider is E-Sence SOFT Paweł Zawadzki, registered at Brwinowska 51b, 05-822 Milanówek, Poland, Tax ID (NIP): 5213203876, e-mail: info@brasstrack.app (hereinafter: "Provider").
3. The Service enables users to manage their shooting activity — including logging shooting sessions, cataloguing firearms and ammunition, tracking costs, and analysing progress (hereinafter: "Service").
4. By using the Service, you agree to these Terms of Service.

§2. Definitions

• User — a natural person who has created an Account in the Service.
• Account — the User's individual profile, secured with a login and password.
• User Content — any data and materials uploaded by the User to the Service.

§3. Account and access

1. To use the Service, you must create an Account by providing an e-mail address and password.
2. Users must be at least 18 years old.
3. Each User may hold only one Account.
4. The User is responsible for keeping their login credentials confidential.

§4. Rules of use

1. The User agrees to use the Service in compliance with applicable law and these Terms.
2. Uploading unlawful content, content that infringes third-party rights, or content that violates public decency is prohibited.
3. The Provider may suspend or delete an Account that violates these rules, after notifying the User.

§5. Intellectual property

1. All intellectual property rights in the Service (source code, design, brand) belong to the Provider.
2. User Content remains the property of the User.
3. The User grants the Provider a limited licence to process User Content solely for the purpose of operating the Service.

§6. Availability and liability

1. The Service is provided on an "as is" basis. The Provider does not guarantee uninterrupted availability.
2. The Provider is not liable for data loss caused by force majeure, user error, or third-party service outages.
3. The Provider will make reasonable efforts to ensure continuity of operation and data security.
4. The Provider's liability is limited to direct damages, capped at the amount paid by the User during the preceding 12 months.

§7. Personal data

1. The data controller is the Provider.
2. Personal data is processed on the basis of Art. 6(1)(b) and (f) GDPR (contract performance and legitimate interest).
3. Detailed information about data processing, including User rights (access, rectification, erasure, portability, objection), is set out in a separate Privacy Policy.

§8. Payments, subscriptions and refunds

1. Plus and Pro are paid plans available in monthly and annual variants, renewed automatically until cancelled.
2. Plus and Pro include a 14-day trial. After the trial ends, the selected plan fee is charged unless the subscription is cancelled earlier.
3. Subscription cancellation is available via the Paddle billing portal or by e-mail at info@brasstrack.app. Cancellation disables further renewals and takes effect at the end of the current billing period.
4. Refund and order cancellation terms are handled in accordance with Paddle terms: https://www.paddle.com/legal/invoiced-consumer-terms.
5. Refunds are granted by Paddle at its sole discretion, on a case-by-case basis, and may be refused.
6. Paddle may refuse a refund request where there is evidence of fraud, refund abuse, or manipulative behaviour.
7. Unused portions of the current subscription period are non-refundable.
8. This does not affect consumer rights regarding products that are not as described, faulty, or unfit for purpose.
9. Pricing shown on the landing page is informational. The final price, currency, and applicable taxes (including VAT, where applicable) are presented in Paddle Checkout before payment.
10. The Provider may change paid plan pricing for future billing periods, subject to prior notice to Users.

§9. Complaints and dispute resolution

1. Complaints may be submitted by e-mail to the Provider's contact address.
2. The Provider will respond to a complaint within 14 days of receipt.
3. EU consumers may use the ODR platform: https://ec.europa.eu/consumers/odr.
4. The governing law is Polish law. The competent court is the court for the Provider's registered seat, unless mandatory consumer protection rules provide otherwise.

§10. Changes to these Terms

1. The Provider may amend these Terms by notifying Users at least 14 days in advance (by e-mail or an in-app notice).
2. Continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.
3. A User who does not accept the changes may delete their Account.

§11. Term and termination

1. The agreement is concluded for an indefinite period upon Account creation.
2. The User may delete their Account at any time (self-service or by contacting the Provider).
3. The Provider may terminate the agreement with 14 days' notice, or with immediate effect in the event of a Terms violation.
4. Upon termination, User data will be deleted within 30 days, unless retention is required by law.

§12. Final provisions

1. If any provision of these Terms is held invalid, the remaining provisions shall remain in force.